Maslow's Hierarchy used in Employee Engagement
Maslow's hierarchy of needs may be applied to employee engagement; it is an intriguing exercise since it helps us understand why we should make changes to our management style in order to keep talents and top performers inside the firm (Stawasz, 2019). There are distinct demands at each level that allow an individual to feel fulfilled.
(Source: Taormina
& Gao, 2013)
The hierarchy is sometimes portrayed as a pyramid to
symbolize the requirement to complete the lower levels before moving up to the
next level (Kaur & Sandhu, 2019). Without fulfillment on the level below in the hierarchy, a
person will be unable to grow because they will be lacking in motivation (Kaur
& Sandhu, 2019).
Maslow's Hierarchy of Needs may also be used to workplace employee engagement.
- Highly Engaged - An employee is delighted to assist and motivate their
coworkers and will not depart.
- Engaged - Someone who believes they have a significant and
necessary position in the business and is more likely to succeed.
- Almost Engaged - They understand that they are a part of something
greater in the organization, but they may quit if a better opportunity becomes
available.
- Not Engaged - Is seeking for other possibilities, is dissatisfied with
management, and may be unsatisfied with their working circumstances.
- Disengaged - They merely work for a paycheck, are unsatisfied with
their employment, and are likely to leave the organization soon.
Similarly,
to Maslow's Hierarchy, an employee must first satisfy their fundamental
requirements, such as income and working conditions, before moving on to higher
level demands, such as feeling part of something greater inside an
organization. Increased employee engagement translates to higher staff retention
and reduced employee churn, which reduces employers' recruiting and training
expenditures (Artaya et al, 2021). Employee engagement reward and recognition
programs are an excellent approach to incentivize employees and boost the
number of individuals higher up the employee engagement hierarchy of demands (Ștefan
et al, 2020).
This
contributes to a high degree of employee engagement, which is a tactic used to
retain staff for a set amount of time (Artaya et al, 2021). The high retention
rate might be beneficial to the firm. It is possible if the organization
considers elements like Maslow's hierarchy of needs, salary, and work
environment. Organizations that retain their top performers are more likely to
achieve success while saving money (Taormina & Gao, 2013).
List of references
Artaya, P., & Made, K., & Muchayan, A., & Deviyanti, I. (2021). Abraham Maslow's Hierarchical Need Fulfillment and Herzberg's Two-Factor Theory for Creating Worker Loyalty. The spirit of society journal. 4, pp 66-75.
Kaur,
N., & Sandhu, A. (2019). The Effect of Organizational Hierarchy on
Fulfilment of Employee Needs in an Indian Organization, pp 34-89.
Stawasz,
M. (2019). Employment Satisfaction and Maslow’s Hierarchy of Needs Expansion
Theory by the Pastoral Care Department. J. of Health Science. 7, pp 12-90
Ștefan,
S., & Popa, S., & Catalina Florentina, A. (2020). Implications of
Maslow’s Hierarchy of Needs Theory on Healthcare Employees’ Performance. Transylvanian
Review of Administrative Sciences, pp 124-143.
Taormina,
R., & Gao, J. (2013). Maslow and the Motivation Hierarchy: Measuring
Satisfaction of the Needs. The American journal of psychology. 126, pp
155-177.
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